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Refund policy

 

Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it. Unused, with all original packaging and accessories and you’ll need proof of purchase.

To start a return, please contact us at support@lovelittleone.com.
Returns must be sent to the following address:

4010 Tremont Drive
Indian Trail, NC 28079
United States

Items sent back to us without first requesting a return will not be accepted.

You can contact us anytime at support@lovelittleone.com for questions.


Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.


Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized items

  • Personal care items (beauty products, creams, etc.)

  • Hazardous materials, flammable liquids, or gases

  • Gift cards

  • Sale items

If you have questions about whether your item is eligible, please reach out to us.


Exchanges

The fastest way to get what you want is to return the item you have. Once your return is accepted, you may place a new order for the item you prefer.


European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days of delivery for any reason. The item must be in the same condition as received — unused and in original packaging — and proof of purchase is required.


Refunds

Once we receive and inspect your return, we will notify you if your refund is approved.
If approved, we will issue a refund to your original payment method within 10 business days.

Please note: banks and credit card companies may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at support@lovelittleone.com